AI Customer Experience companies

Talkdesk provides a cloud-native AI platform for Customer Experience Automation (CXA), serving the contact center industry with global operations across 18 coun…

Vozy is a voice AI platform providing conversational AI and generative AI tools for automating and analysing customer service interactions, serving over 150 cor…

Maven AGI provides an enterprise AI platform that builds conversational agents for customer service, unifying systems and enabling intelligent, autonomous suppo…

Cresta is a generative AI platform for contact centers that uses artificial intelligence to provide real-time insights and empower customer service agents.

NICE provides cloud-native software, including the CXone platform and Enlighten AI, for AI-powered automation and agent augmentation in contact centers.

Level AI provides an AI-native platform for contact centers that processes all customer interactions in real time to automate quality management and deliver CX…

Hatch provides an AI-powered communication platform with virtual CSRs that handle SMS, email, and voice conversations 24/7 for service businesses like home impr…

Zendesk provides a cloud-based customer service platform used by over 100,000 companies to manage support interactions through AI and automation tools.

Kore.ai provides an enterprise platform for building and managing AI agents at scale, focused on automating customer service, employee workflows, and business p…

Avoca builds AI agents that handle calls, qualify leads, and book jobs for home service businesses such as HVAC, plumbing, and electrical companies.

Sequen AI is a New York-based startup that provides a real-time Behavior Design Engine for enterprises, using reinforcement learning to personalize and shape us…

Hilbert's AI provides an AI-native platform that helps B2C teams turn fragmented data into predictive insights and growth decisions using machine learning and n…

Eliza is an AI-native consulting firm that embeds forward-deployed engineers into client organisations to build production AI systems, intelligent agents, and e…

Hippocratic AI develops safety-focused large language models and AI agents for clinical healthcare conversations, aimed at addressing global healthcare worker s…

Gray Swan AI provides automated adversarial testing, continuous red teaming, and runtime security solutions to help enterprises identify and defend against AI v…