Avoca builds AI agents for home and community service businesses, targeting industries such as HVAC, plumbing, and electrical services. Its platform provides AI-powered workforce capabilities that handle incoming calls - including after-hours - qualify leads, book jobs, and follow up with customers. The system integrates with existing field-service tools like ServiceTitan, aiming to reduce the share of missed calls that would otherwise go to competitors.
The company is backed by Y Combinator and has grown from a handful of employees to a team of nearly 100 in under two years. Avoca operates in a market it estimates at over $500 billion across the service industries it serves. Technical work spans artificial intelligence, AI agent development, automation, and workflow integration for service businesses.
Avoca maintains an in-office culture described as high-energy. The company's AI workforce platform is designed to address a common pain point in trades businesses, where a large majority of missed calls are estimated to result in lost business to competing providers.
