Vozy is a voice AI platform that develops technology to transform customer interactions through contextual voice assistants and conversational AI. The company's products are designed to automate and analyse conversations across service-oriented industries. Its technical focus spans voice AI, conversational AI, generative AI, and automation.
The platform comprises three core products: Lili Resolve, generative AI virtual agents for first-contact resolution; Lili Recover, autonomous collection agents; and Lili Analyze, speech analytics for conversation analysis. These tools are deployed in the customer service sector.
Based in Latin America, Vozy serves over 150 corporate clients across more than 16 countries. The company reports year-over-year growth of 250% and was selected into the AWS startup pool from a global pool of over 4,500 companies.
