SuperDial is a healthcare-technology company based in San Francisco and New York that develops AI-powered voice agents. These agents automate phone calls for healthcare operations, with a specific focus on Revenue Cycle Management (RCM) teams. The company's product is designed to handle the tedious calling workflows that burden healthcare staff, and it processes millions of calls at scale with an emphasis on reliability and security.
The company's technical stack spans large language models, prompt engineering, voice agent architecture, and data platform infrastructure. As a small team, SuperDial operates with a high-velocity culture where individuals take direct ownership of their work. The environment emphasizes impact over process, rapid experimentation, and a truth-seeking approach to problem-solving.
Employees have significant autonomy to drive decisions in what the company describes as a hybrid work setting. The team's focus is on operational excellence and solving concrete problems for healthcare organizations, particularly those managing complex billing and reimbursement workflows.
