8returns is a Berlin-based SaaS company that operates in the e-commerce sector, focusing on the post-purchase experience. The company provides an AI-powered returns intelligence platform designed for direct-to-consumer brands. Its core function is to help these businesses automate return processes, protect revenue, and reduce unnecessary refunds by prioritizing exchanges over refunds.
The platform's technology is built on domains including artificial intelligence and machine learning. It integrates with over 200 e-commerce platforms and tools, positioning it within the broader European e-commerce infrastructure.
