Bloomreach is an ecommerce technology company founded in 2009. It develops AI-powered tools for online retail, with its core offering being the Loomi platform, which unifies real-time customer and product data to enable personalized shopping experiences. The company's technical work spans artificial intelligence, machine learning, personalization, search technology, and conversational AI.
The company's product suite includes autonomous search technology designed to interpret shopper intent beyond keyword matching, and conversational shopping agents that replicate the guidance of in-store sales associates at scale. These tools are used by over 1,400 global brands across the ecommerce, retail, and B2B sectors.
Bloomreach reports that its technology powers approximately 25% of all ecommerce experiences in the United States and United Kingdom. The platform processes around 250 million searches and executes 100,000 email campaigns daily. The company employs more than 900 people with a presence in the US, UK, and other markets worldwide.
